Privacy Statement

Africa New Energies (ANE) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the ANE Web site and governs data collection and usage. By using the ANE website, you consent to the data practices described in this statement.

Collection of your Personal Information

ANE collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. ANE also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by ANE. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by ANE for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ANE Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ANE public message boards, this information may be collected and used by others. Note: ANE does not read any of your private online communications.

ANE encourages you to review the privacy statements of Web sites you choose to link to from ANE so that you can understand how those Web sites collect, use and share your information. ANE is not responsible for the privacy statements or other content on Web sites outside of the ANE and ANE family of Web sites.

Use of your Personal Information

ANE collects and uses your personal information to operate the ANE Web site and deliver the services you have requested. ANE also uses your personally identifiable information to inform you of other products or services available from ANE and its affiliates. ANE may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

ANE does not sell, rent or lease its customer lists to third parties. ANE may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, ANE may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ANE, and they are required to maintain the confidentiality of your information.

ANE does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

ANE keeps track of the Web sites and pages our customers visit within ANE, in order to determine what ANE services are the most popular. This data is used to deliver customized content and advertising within ANE to customers whose behaviour indicates that they are interested in a particular subject area.

ANE Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ANE or the site; (b) protect and defend the rights or property of ANE; and, (c) act under exigent circumstances to protect the personal safety of users of ANE, or the public.

Use of Cookies

The ANE website uses “cookies” to help personalize and improve your online experience. A cookie is a small text file that is placed on the hard disk of your computer or other device by a Web page server when you visit the ANE website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

We analytical cookies on the ANE website. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily. We call these ‘first party’ cookies.

All the first party cookies used on this site are session cookies. This means that they expire at the end of the browser session and are not stored on your computer longer term.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline or delete cookies if you prefer. If you choose to decline or block cookies, you may not be able to fully experience the interactive features of the ANE services or Web sites you visit.

Even if you do not click on “I accept” in the cookie notice, you may still receive some cookies from the ANE website unless you have blocked cookies on your Web browser.

Further information about cookies, including how to delete or block them, can be found at: www.allaboutcookies.org.

Security of your Personal Information

ANE secures your personal information from unauthorized access, use or disclosure. ANE secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

ANE will occasionally update this Statement of Privacy to reflect company and customer feedback. ANE encourages you to periodically review this Statement to be informed of how ANE is protecting your information.

Contact Information

ANE welcomes your comments regarding this Statement of Privacy. If you believe that ANE has not adhered to this Statement, please contact ANE at info@ane.na. We will use commercially reasonable efforts to promptly determine and remedy the problem.